Thank you for shopping at Michelle Jones Creative.

Please read this policy carefully. This is the Return and Refund Policy of Michelle Jones Creative


We do not issue refunds for digital products once the order is confirmed and the product is sent.

Product Download

Our products are currently delivered by Internet download only. After your purchase has been processed your order will be immediately available for download. Once your order has been processed you will receive a confirmation email using the email address you provided on our order form.

This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.

Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.

Refund Policy

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.

Since our shop sells non-tangible digital products that cannot be returned or exchanged, we cannot issue refunds after the purchase is made. Please be sure to thoroughly review the demos, website requirements, and programs required prior to purchasing.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email:

  • By visiting this page on our website:

This page was last updated on 10/4/18.