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elevate your online presence »

OUR COMPANY

 

Based in Charlotte, NC but with clientele spanning from New York to California, Michelle Jones Creative is a boutique design studio specializing in smart & stylish web design tailor-made for your business. But a good lookin' website isn't the only thing you'll find around here. M|J Creative offers a full range of custom design services including; branding, graphic design, and e-commerce solutions.

Our mission is simple: we help you elevate your online presence. Whether that is through a total website redesign, branding or a complete marketing collateral suite, we combine modern design practices with expert marketing savvy to propel your business and increase your bottom line.   


 

In short, we create the perfect balance of form and function to provide you with one of the most effective tools in your business arsenal: your website.

 
 

re•spon•sive

reacting quickly and positively • a web page that looks good on all devices


with M|J Creative, you get both
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About »

MICHELLE JONES

 
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Hi I’m Michelle, the owner and lead designer + developer at M|J Creative. But you probably already figured that out from my name.

After spending ten years as an urban designer writing and reviewing zoning codes, I decided I loved computer code a lot more. So I took a career turn and started helping business owners like you boost their online presence through expertly crafted web and graphic designs. 

My background in business, design and customer service (if working for the government isn’t a lifelong lesson in customer service, what is?) provides a unique skill set to partner with clients to design a beautiful, functional and, most importantly, successful business.

With over 14 years of design experience, a bachelor’s degree in entrepreneurship and art, and an extensive career background in public service, I have the knowledge and skill set to contribute to the visual success of your business. 

 
 
 
 
 

fun facts»

» I am one of those rare math-loving, problem-solving, artistic types. Total right brain/left brain crash collision here. 

» I am obsessed with improving both the form and function of everything around me. After all, I did spend 10 years designing and improving cities and urban spaces.

» I was raised by small business owners. My dad retired at the end of 2017 after being an entrepreneur for almost 50 years.

» A client once nicknamed me the “Process Princess.” I wear my crown proudly.

 
 
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Ready to take those ideas out of your head

and get them onto the screen?

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Frequently Asked Questions»

 

[1] HOW MANY PROJECTS DO YOU TAKE ON AT A TIME AND HOW SOON CAN YOU START? +

We operate our business on a first-come, first-serve basis. Once your contract and deposit are received you are added to our client queue. Due to the nature of our business, we take a limited number of clients each design cycle and are typically booked several weeks to several months in advance. If there is a waiting list, you will be provided a projected start date in your proposal.

[2] WHAT ARE YOUR TYPICAL TURNAROUND TIMES? +

Project timelines are dependent upon the design package or type of work being completed. We provide an estimated timeline with deliverables and milestones with a client's contract, as well as provide each client with an Asana dashboard so that they may follow the ongoing progress of their project. We work as diligently and quickly as possible once your project begins to complete your project on time, however timelines are greatly impacted by client input and response times.

[3] WHAT ARE YOUR PAYMENT POLICIES + METHODS ACCEPTED? +

Invoices are sent digitally via Quickbooks and may be paid directly via online payment or via check by mail. Unless otherwise arranged, all project payments are due in two parts; a 50% non-refundable deposit due prior to your project start to secure your spot on our calendar and the second 50% due prior to project completion and final deliverables. Depending on the total project cost and timeline, other payment options may be available. Any printing costs for collateral are due prior to items being submitted to the printer.

All clients on retainer or maintenance plans are billed at the time the contract is initiated and at the beginning of each month thereafter.

[4] DO YOU PROVIDE COPYWRITING OR PHOTOGRAPHY SERVICES? +

We have an expert content writer on our team, and offer limited photography services, however if your project calls for large-scale photography, original illustration, video or another creative service, just let us know. We have an extensive network of creative professionals that we work with. We would be happy to make a recommendation if we cannot serve your needs directly.

[5] WILL I HAVE A SAY IN THE DESIGN PROCESS? +

Of course! Before the project begins, we provide you with a in-depth client workbook so we can take a deep dive into your business and desired aesthetic. We also offer several rounds of design revisions so we can get the aesthetic just right for you and your business.

[6] I AM NOT LOCATED IN CHARLOTTE, CAN WE STILL WORK TOGETHER? +

Absolutely, we love working with clients all over the globe. Thanks to email, video conferencing and screensharing we have the ability to work with clients anywhere at any time of the day. And if you want us to meet in person at your location, we can make that happen too. And we can make it happen even faster if your business happens to be headquartered in Paris.

[7] WHAT IS YOUR PROCESS LIKE? +

We start every project by taking a deep dive into the inner workings of your business so that we can understand how to best develop a design strategy that not only looks impressive, but works to increase your bottom line. From there we collaborate with clients on initial designs and strategies through an iterative review process throughout each stage of design and development. Once a project is complete, we are on hand to offer support post-launch and train clients on best practices to manage and maintain their websites and branding.

[8] WHAT IF I HAVE A LIMITED BUDGET? +

Your website and visual design are a business investment and we understand it can be difficult to budget if you are just starting out. We provide a well-executed brand and website design that will increase the future value of your business, helping you to elevate your brand and therefore bring in more customers! For those customers looking for a more budget-friendly solution, our low-cost DIY shop will be opening in 2018.

 
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